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- service Microsoft Forms channel-normalized intake form In Microsoft Forms, you can add branching logic to a survey or quiz form so that it changes according to the responses to specific questions.
- service Microsoft Lists rules and Power Automate reminder flow In a SharePoint list, make a rule to automate a task, such as notifying someone about changes in the list. You choose a trigger for the rule and a resulting action.
- service Microsoft Lists task-control register If your team has info to track, work to organize, or workflows to manage, the Lists app can help.
- service Microsoft Loop Learn about Loop access privileges for various Microsoft 365 subscriptions.
- service Microsoft Planner plan for operational follow-ups Training: There are many ways to view and update your tasks in Microsoft Planner. Watch this video to learn how.
- service Microsoft Teams + SharePoint Process Library Learn how to add a SharePoint page or list to a channel in Teams.
- service Outlook flagged email and Microsoft To Do capture aid Using Microsoft To Do with flagged email from Outlook
- service Outlook shared mailbox plus manual provider-aging log Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.
- service Partner Collateral Control Hub in SharePoint or Teams Learn what a library is, what different types are available, and how to use them.
- service Planner execution board In Planner, the Charts view shows how your plan is progressing, with details about what’s done, in progress, not started, and late.
- service Power Automate daily supplier exception digest In Power Automate, Microsoft SharePoint Connector supports the following flow triggers and actions.
- service Qualified-only booking or callback path Change the color theme of your booking page in the Microsoft Bookings app.
- service QuotesFlow — supplier pricing and RFQ management for product-based SMBs Stop chasing supplier prices in spreadsheets. QuotesFlow helps product-based teams generate supplier request links, track responses, and build accurate customer quotes — faster. Free to try.
- service Referral Partner Discovery Triage Gate Learn how to create or add a list to a SharePoint page.
- service Revenuecat The world’s best apps use RevenueCat to power in-app purchases, manage customer data, and grow revenue across iOS, Android, and the web.
- service Shared Task Intake and Ownership Desk in Microsoft Teams The Planner app in Microsoft Teams brings together all your tasks and plans across the Microsoft 365 ecosystem in a single convenient location. It helps you manage tasks more efficiently for individual plans and team initiatives, as well as larger scale projects that are aligned to goals and key strategic objectives.
- service SharePoint list rules or Power Automate owner nudges Automate a list
- service Simple internal SLA tiers for partner, lead, support, and quote work An SLA (service level agreement) is a contract that defines the level of service a customer expects from a provider. See examples, metrics, and setup tips.
- repository WhatsApp Cloud Inbox WhatsApp Cloud Inbox is an open-source, WhatsApp Web-style inbox built with Next.js for the official WhatsApp Cloud API, supporting templates, interactive buttons, media messages, and automatic enforcement of the 24-hour messaging window.
- service Zammad Exceed all expectations and maximize your customer support. Zammad helps you meet and evaluate response times. Keep your promises now!
- service Zendesk Explore Zendesk pricing — from core support to AI agents, Copilot, and full CX suites — and choose the plan that fits your business.
- service Zoho Desk Free Plan — Support Ops Intake Desk Best customer service software for superior customer experiences. Built for businesses of all types and sizes. Free on-boarding & migration assistance.