Compare / Chatwoot vs Live Helper Chat
Chatwoot vs Live Helper Chat
Pick Chatwoot if you want the published Tawk.to / Smartsupp / Olark stack (shared inbox plus a website widget; skip enterprise/). Pick Live Helper Chat if you want that Apache-2.0 widget-and-bot desk.
Facts checked 26 Oct 2026. License, language, and GitHub activity come from the catalog or the project's own repo. "Not in the catalog row" means the public catalog dump does not store that number.
Chatwoot in the catalog Live Helper Chat in the catalog Start on Railway
How they compare
| Chatwoot | Live Helper Chat | |
|---|---|---|
| License | MIT Expat for community code; enterprise/ is a separate license source | Apache License 2.0 (catalog) source |
| Language | Ruby (chatwoot/chatwoot) | PHP (catalog) |
| GitHub activity | 38,350 stars, pushed 26 Oct 2026 (not in the catalog row) source | 2,247 stars in the catalog; last push 26 Oct 2026 source |
| Self-host | Published as /stacks/chatwoot-support. Inbox + widget. | Official docs at livehelperchat.com. Widget, mobile, and bots. |
| Best for | The published Tawk.to / Smartsupp replacement. | An Apache widget-and-bot desk if Chatwoot is not the shape. |
Self-hosting and resource needs
Chatwoot is the published lander — /stacks/chatwoot-support. Live Helper Chat is LiveHelperChat/livehelperchat (Apache-2.0 on 26 Oct 2026). Typebot is a FSL chatbot builder, not this pair. Neither has a one-click c17 Railway template.
FAQ
- Tawk.to or Smartsupp?
- Same published widget — /replace/tawk and /replace/smartsupp.
- Is this a shared inbox?
- The mailbox stays on /best/shared-inbox. This pair is the website bubble.
- Are these free?
- Chatwoot community is MIT Expat if you skip enterprise/. Live Helper Chat is Apache-2.0. You pay hosting.
- How do I deploy Chatwoot?
- Open /stacks/chatwoot-support. Persist the database. Drop one widget on a page.
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